We just bought a house in Surprise. Russell Harris was our buyer's and the seller's agent. At that time we did not live in AZ and were completely new to AZ, but Russell was very respectful, attentive, responsive and fair, we could not have done better. We were not even present for the closing but he guided us throughout the process, making it a very smooth transaction, including providing names for contractors, utility companies, service people, etc. We were very impressed that when you call him, he picks up on the first ring and if he cannot, he will text back right away! When we eventually visited the property, he was there throughout, even though we took a pretty long time measuring, discussing possibilities, etc. I would recommend him to everyone and if possible, would give him 10 stars!